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**Terms & Conditions & Warranty Policy**

Welcome to ZPlusZone, your ultimate destination for a seamless online shopping experience. Before you embark on your shopping journey with us, we kindly ask you to carefully read and understand the following terms and conditions, including our warranty policy. By accessing or using our website, you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, please refrain from using our services.

**1. Introduction**

1.1. ZPlusZone is an ecommerce platform based in India, offering a wide range of products for purchase online.

1.2. By using our website, you agree to comply with and be bound by these terms and conditions, which govern ZPlusZone’s relationship with you in relation to this website.

**2. Payment and Delivery**

2.1. We offer both cash on delivery and online payment options for your convenience.

2.2. Product delivery is available only within India. International shipping is not provided at the moment.

**3. Returns and Refunds**

3.1. ZPlusZone generally does not entertain returns or refunds. However, in exceptional cases, we may consider returns or refunds at our discretion.

3.2. Products damaged upon arrival may be eligible for a refund or replacement, subject to the following conditions:

   (a) The customer must provide a relevant video of the unboxing process demonstrating the damage.

   (b) Failure to provide adequate video evidence may result in the rejection of the refund or replacement request.

**4. Warranty Policy**

4.1. While ZPlusZone does not offer direct warranties on the products sold on our platform, we facilitate the warranty claim process through the respective brand service centers.

4.2. The warranty coverage for each product is determined by the respective brand and may vary depending on the product type and model.

4.3. Customers are required to contact the authorized service center of the respective brand for warranty claims, presenting proof of purchase such as the original sales invoice or receipt.

**5. Privacy Policy**

5.1. We are committed to protecting the privacy of our customers. We will never use your personal data for third-party advertising purposes without your explicit consent.

5.2. Your personal information will only be used for order processing, delivery, and communication purposes in relation to your purchases from ZPlusZone and delivery partners.

**6. Intellectual Property**

6.1. All content, trademarks, logos, and intellectual property displayed on the ZPlusZone website are the property of ZPlusZone and are protected by applicable copyright and trademark laws.

6.2. You may not reproduce, distribute, transmit, modify, or otherwise exploit any content on this website without prior written consent from ZPlusZone.

**7. Limitation of Liability**

7.1. ZPlusZone shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the products purchased from us.

**8. Governing Law**

8.1. These terms and conditions, including the warranty policy, shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.

**9. Changes to Terms & Conditions and Warranty Policy**

9.1. ZPlusZone reserves the right to modify or update these terms and conditions and the warranty policy at any time without prior notice. By continuing to use our website after any such changes, you accept and agree to be bound by the modified terms and conditions and warranty policy.

Thank you for choosing ZPlusZone for your online shopping needs. If you have any questions or concerns regarding these terms and conditions, including the warranty policy, please feel free to contact us at [zpluszoneindia@gmail.com]

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